Help Yourself

Vision User Assistance 

 

Whether you want to learn about changes in a recent DLM or try something new, this page contains hints, tips and user guides to help you learn to do more with Vision, Vision 360 and Vision Online Services.

  

Press F1 for help!

Did you know Vision contains detailed context-sensitive help files?  Just press the F1 key at any time for help about that particular screen – this is often the quickest and easiest way to find out how to do something.

 

Read the user guides

We maintain a detailed set of user guides for Vision, Vision 360 and Vision Online Services. These contain detailed reference material for every aspect of the system - see the User Guide seciton at the top-right of this page to find the user guides you need.

 

Training Services

Our training team offers a range of Vision training courses and on-site consultancy services to make sure your Vision skills are up-to-date. Have a look at the Training section of the website for more information.

 

Still need help?

Click here to log a Helpline Support Request

Click here to log a training enquiry

 

 

 

Vision Hot Tips

Prescription Re-order Form

Printing a re-order form without a prescription can be done from any screen in Consultation Manager.

Read More - 06/12/2011

Free Text Search Box in Consultation Manager

When day to day consultations are added in as priority 3, the journal screen can get busy and it can be challenging to find specific data.

Read More - 19/10/2011

SignTranslate

Did you know you can access SignTranslate via your Links tab in Vision Consultation Manager?

Read More - 27/09/2011

Guidelines - Adding a link to a document or web page

When creating a new Guideline, or editing an existing one, you can add a link to a document or a web page.

Read More - 24/08/2011

Vision mismatches screen (PDS update)

When logged into Vision with your smart card an you select a patient in Consultation Manager, Registration, Appointments, Vision runs a check with the PDS system to make sure data is consistent. If there are discrepancies, the PDS Mismatch screen shows the queries with red lines.

Read More - 22/06/2011
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User Guides

User Assistance Notice Board

SIS 10085 – Wales

For Welsh practices only, QOF exception codes now included in QOF report.

SIS 10080

SIS 10080 contains the QoF version 20 audits. Click here for the user guide.

DLM 371 - General Release

DLM 371 contains a fix to the recent issues with GP2GP.

DLM 380 - Early Release

User guides for DLM 380 are now available here. As the changes for DLM380 are quite large, we have produced several user guides including:

  • DLM 380 Core User Guide (ENGLISH PRACTICES, PLEASE SEE IMPORTANT PDS CHANGE)
  • User Enhancements Release 2
  • Vision Daybook
  • Online Repeats
  • Vision Online Appointments Changes
  • Priority Update
  • LEPIS Clinical Trial Flagging
  • Summary Care Record Changes(England)
  • Lanarkshire Multi Agency Store Alerts(Scotland)
  • My Health Online - Online Appointments Changes and Online Repeats (Wales)

SIS 10075

SIS 10075 delivers the Pathology Bounded Read Code list (Q3 2011) and SNOMED Cross Mapping (Q3 2011).

Read Code Changes

The Read code dictionary has been updated to Q3 2011. Click here for further information.

Drug Dictionary

The December drug dictionary is now available. Click here for further information.

England - HPA Influenza Extracts

For practices in England, reports that need to be sent to the Department of Health's (DH) Immform website, for analysis by the Health Protection Agency (HPA), can now be sent electronically without any practice intervention. Click here for further information.