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Welcome to the INPS National Services status page. This page provides information on the status of services provided in England by Connecting for Health under the National Programme for IT. The information on this page is the INPS view of the status of the National Services based on information received by the Helpline supporting INPS users and from alerts published by Connecting for Health. It should be noted that this page is solely the view of INPS based on our best knowledge at the time of publishing. The official Connecting for Health status page can be viewed by clicking here (NHSnet or N3 connection required). We recommend that if you are experiencing problems with applications that require access to the Spine (e.g. Choose and Book, ETP, GP2GP, PDS) that you review this page before contacting the INPS Helpline as we will update it with the latest Helpline information during any Major Incident involving the National Services.
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PDS
No problems reported
CAB
Maintenance
A piece of non service impacting work is scheduled for spine services. This has been communicated to the user population for information only.
This is to deploy CCN 2080 - TMS 08.04.00, ERS 16.02.01, SDS 14.00.18 to Live A and B.
Date & Time
Start Tuesday 31st January 2012 18:00 Services Affected TMS and Portal
Finish Wednesday 1st February 2012 04:30 Outage Duration 0 Hours Outage See Detailed Impacts Below
Detail/Impact
Authentication and Portal Services
- There will be a brief blip of 12 seconds when the portal is moved from Live A to Live B and vice versa. This is as per standard process for spine release activities and there will be no impact on existing connections.
- Portal Flip from Live A to Live B is planned for 21:30.
- Portal Flip from Live B to Live A is scheduled for 01:00.
- In the unlikely instance that a user experiences a problem accessing the portal during a portal flip, they should re-enter their smartcard and attempt to re-authenticate
TMS – Live A and B
TMS operates on 2 sites, Live A and Live B. Service will remain available on at least one site and will therefore have no impact to users. Further details are below:
- At 18:00 on 31/01 Live A messaging will be suspended, messaging services will continue to be available through Live B.
- At 22:00 on 31/01 Live B messaging will be suspended, messaging services will be available through the upgraded Live A site will be available.
- At 01:30 on 01/02 Live A messaging will be re-suspended, messaging services will continue to be available through Live B.
- By 04:30 service will be available on both sites
- There will be no impact on non-sticky LSP/ ESP sites for the above message suspensions.
If you experience any issues outside of the date and time specified above you should report them in the usual way.
If you have any questions about this maintenance activity, please e-mail Release Management at cfh.releasemgmt@nhs.net
EPS
No problems reported
GP2GP
No problems reported
N3
No problems reported