Helpline Blog Archive April 2010

Please be aware that McAfee Enterprise V8.0 came to end of life on 31/03/2010 so will therefore not update automatically from then on. If you do use this version you will need to contact your McAfee administrator to ensure your software is running effectively and kept up to date.

You can check what version of McAfee you are running by right clicking on the McAfee icon on the bottom right hand corner of your desktop and choosing “About Virus Scan Enterprise”

Even though INPS do not support McAfee Enterprise V8.0 we feel duty bound to inform all users of this.

***This does not affect users of McAfee TOPS which is still supported by INPS***

We have been made aware that McAfee reporting a false positive (i.e. saying something is a virus when it isn't) with the 5958 DAT file that was released on April 21, 2010.

WARNING: If you receive a detection for w32/wecorl.a, Do not restart your computer until you have performed the remediation steps in the linked article. This affects VirusScan 8.7i users only.

McAfee KnowledgeBase Article

The following applies to Scottish sites only:

A change in DLM 300 requires that you make an amendment to the print profiles used within Vision. Vision uses these print profiles to ensure that prescription information matches the version of the GP10 form in use at your practice. If any of your print profiles currently specify an out-of-date version, a simple change to the print profile must be made before you will be able to print prescriptions in DLM 300.

This is to comply with requirements for ePharmacy prescribing.

This can be carried out before or after DLM 300 is installed, but is best done before if possible. Please refer to the PDF available via this link.

Please be advised that the version of Choose and Book will be updated this weekend to 4.3

After the CAB 4.3 upgrade, Vision users will see an ActiveX warning, example below, when using Choose and Book, however, the browser configuration is correct. Please select “Continue without installation” and you can continue to use the system as normal.

This problem is expected to be rectified in DLM 300, however we have made a utility available (see below) to resolve this issue that can be downloaded and run before DLM 300 to avoid this issue. Please note all users will need to be logged out of Vision before this utility is run. This can be run from any workstation logged onto the Vision system.

Sites on our Hosted Systems need not run this utility as this will be run for them.

The Utility can be downloaded from here.

To run the utility:

• Save it to your computer.
• Ensure all users are logged out of Vision
• Double click on the utility to run it..
• If you are asked it you want to run the software, click Yes.
• The utility will let you know once it is complete and whether it has been successful.
• Press any key to complete.

The NHS Health Checks programme is a national initiative identifying and managing cardiovascular risk in people aged 40-74. In Greenwich NHS Health Check PLUS supplements this with checks to support other prevention programmes (e.g. cancer screening, alcohol dependency, mental and respiratory health).

A guideline to support the initiative has been written, and is available for download from the guidelines section of the website.