INPS Helpline Blog

Authentication Service errors on the Spine

Thu, 11 Mar 2010 16:29:39 GMT

BT have restarted one of their authentication servers on the Spine and this issue has now been resolved.

~~We have had several reports of sites experiencing slowness and freezing this morning whilst using the system.~~

~~We have spoken to the CfH helpdesk who have advised that there is an authentication issue on the Spine.~~

~~We are advising users to log in without their smartcards for now; we will provide updates when we recive them.~~

~~INCIDENT REFERENCE: BT Spine - TBC~~

~~CfH Service Desk Ref - TBC~~

~~LOCATION: National (National)~~

~~DESCRIPTION: Smartcard authentication issues~~

~~SERVICE: Authentication~~

~~IMPACT: Users are reporting authentication issues when connecting to Spine services. Impact is currently being assessed, this is believed to be affecting multiple services nationally.~~

~~CURRENT ACTION BEING TAKEN: BT Spine are currently investigating.~~

~~NEXT UPDATE: 05/03/2010 12:00~~

PP01 Error in Scotland

Fri, 26 Feb 2010 10:25:53 GMT

This applies to Scottish practices only.

There has been a problem with the PP01 numerator lines for Scottish practices since the audits for the version 16 business rules have been installed. The associated Data Quality audits imported a search for the CVD risk assessments that overwrote the Scottish search with one for England. This means that the ASSIGN scores are not currently showing as counting towards the PP01 denominator.

A fix has been written and is currently being tested. As soon as this is available we will be applying an upgrade to all Scottish sites. We expect this to be installed very quickly but will also be posting the fix on the website should you wish to apply this earlier. In the mean-time please continue to use the ASSIGN score as normal as they will be picked up in the final report.

Apologies for this error, but we hope to have this rectified as soon as possible. We will let you know once we have any further information.